Call Centre Awards
Investors In People
ISO 9001 2008
Sky
Deloitte Technology Awards
Call Centres Service Excellence Awards
Call Centre Business Awards
Call Centre Customer Testimonials
PCI Standards
Data Protection Registered
Professional Indemnity Insurance
Payment Methods
Customer Service Networks
call centre customer care
outsourced call centres

Gamma Telecom Case Studies

Communicator Case Studies:

  • ACP
    Leading independent airline Management Company with 150+ staff, 15 offices in four continents.
    Direct Response updated their phone & IT systems to a hosted IP Solution with minimum disruption to their business.
  • Greenstone Carbon
    London based company providing carbon measurement and management advice to businesses.
    The company changed from a traditional PBX to a flexible & scalable Hosted Solution & avoided a large up front capital expenditure.
  •  TGWU
    UK's largest General Union needed to solve their telephony issues as it was inflexible & expensive. Gamma's Communicator telephony Solution reduced their call charges and gave the flexibility they wanted plus it was easy to install.

Converter Case Study

  •  Marcus Evans
    Leading business information company , 3000 employess and 54 offices worldwide Since installing Gamma’s newest part of their IP telephony, the company now benefits from reduced rates for all calls.

FeaturePlus Case Studies:

  • BHRC (British Hotel Reservation Centre)
    A leading hotel booking provider needed more telephone lines, but were restricted on number of lines they could have into their sites. Using FeaturePlus Hosted IP Telephony solution combined with broadband they immediately benefitted from reduced costs with free calls between their sites.
  • Country Gardens
    A chain of garden centres wanted to eliminate internal calls costs. The solution was Featureplus which was installed quickly and the costs savings are impressive.
  • The Square Window
    A dynamic consultancy based in the South of England wanted to give the impression of a single-sited, polished & professional outfit but without having to compromise on price. The best solution was Gamma's Featureplus which saved the company money and was self-installed.
  • Speedy Hire Plc
    Speedy Hire Plc, a leading provider of equipment and support services to construction, manufacturing, industrial, rail and related industries, introduces an IP Telephony solution to their range of portable accommodation units.
  • VC Warehouse
    A video conferencing company based in Cornwall. Owner Mike Shaw also owns a number of other businesses, all of which are run from a home office and employees are widely spread around the UK.
    The main challenge is that Shaw’s office is located 7.5km from the nearest telephone exchange which means that he has real difficulty getting phone lines and enough cost effective bandwidth to run the businesses.

IP Direct Connect Case Study:

  • Audi South West
    Audi South West is a car dealership and part of the Silver Street Automotive Group with sites in Taunton, Exeter, Plymouth, Barnstaple and Newton Abbot. They chose Gamma’s Assured IP service in order to guarantee that a customer would not be cut off and to ensure there were SLAs in place.

Click to Call Us

Click to Email Us

Click to Quote
call centres Call centre   e-contact e-contact centre clients     mobiles Mobile networks     faqs call centre clients        brochures brochure   privacy Call centre legal terms    site map
© Direct Response Ltd 2010 reg no: 3859216 3 Angel Walk, Hammersmith, London W6 9HX Private Limited Liability Company (GB) Registered in England & Wales